Shipping policy
Estimated Delivery Times
- Europe: 5-15 days
- United Kingdom: 5-15 days
- United States: 6-12 days
- Canada: 5-12 days
- Latin America: 10-35 days
- Other countries: 14-30 days
Please note that exceptions may apply, particularly for countries with specific customs procedures. Even if you live in a remote area, we will still deliver your order! However, please be aware that delivery may take a bit longer. The indicated delivery times are estimates calculated from the shipping date and take into account the transit time. Incorrect delivery addresses, adverse weather conditions, customs procedures, or other circumstances beyond our control may affect delivery times.
Customs Duties and Taxes
Customs duties, import taxes, and other applicable fees are not included in the price of the items or shipping costs. These charges are the responsibility of the buyer and are determined by the customs authorities of your country. For more information on potential charges, please contact your local customs office.
When will I receive my order?
We do everything we can to get your order to you as quickly as possible. For some countries, delivery may take between 1 and 6 weeks (varying depending on the product), due to distance and customs checks. Please note that these are estimates and may vary depending on demand and other factors.
What if my order is lost or delayed?
All our orders are shipped with a tracking number. If your order is held up in customs, returned, or lost during delivery, we apologize for any inconvenience. Unfortunately, postal services are beyond our control.